Get in Touch
We are here to assist you with all your needs and concerns
should you have to reach us or talk to us.
Track Order
Packaging & Delivery
FAQ Services
Returns Policy
Find Us
Accra, Ghana
Support
Call: +233 24 447 4275
Email: info@effahtechnology.com
Working hours
Mon – Fri: 08:30 – 17:00
Sat & Sun: 09:30 – 17:30
Have any questions?
Something on your mind? We are here to help!
For questions on specific items, you can message us from the effahtechnology app or effahtechnology.com.
Frequently Asked Questions
You can use the search button at the top of the effahtechnology app or effahtechnology.com to look for items and surf the place. Enter descriptive terms in the search bar to start your search. For example: ‘phone’ or ‘casual shorts’. Search results are ordered by how relevant the items are to what you search for. You can change the order of your search results with the Sort by options above the search results. To quickly find what you are looking for, please use multiple descriptive terms to narrow down the results. For example, using ‘black phone’ as a search term will generally produce fewer and more specific results than ‘phone’.
Please first check if a family member or friend has used your account details to place an order. It’s also possible that someone may have misspelled their email address when registering for an account with us and accidentally placed an order. If you suspect fraud, we recommend changing your account password immediately to protect your account and prevent unauthorized orders in the future.
Here are some best practices to help ensure safe purchases.
Credit card safety
– Never give your full credit card number, tax identification number, or password in an email, Message, or over the phone.
– Check your credit card statement regularly to track your spending and card activity.
– Keep track of your credit card: who is authorized to use it, and who has access to it.
Internet/computer safety
– Change your passwords on a regular basis. The more complex a password is, the better you’re protected.
– If you share your computer or device, sign out of any website accounts before letting others use it.
On effahtechnology
– Learn how Return and refund policy can help you get a full refund on your item. Almost all items you bought are eligible for return and refund if you are not satisfied with them, with just a few exceptions.
– Learn about Purchase Protection Program, which offers you full refunds for any item(s) that do not arrive, arrive damaged, or are not as described.
– Keep your transactions. We can’t verify or assist with transactions made outside of our platform.
– If you receive a suspicious email claiming to be from effahtechnology, please report it to our customer service.
Free Delivery
Above $300
Easy Payment
All Modes of Payment
Order ANYWHERE
Delivery Worldwide
Have questions?
Feel free to ask